Approved claims subject to a deductible payment:
$50 deductible payment for Accidental Damage Plan and $25 deductible payment for Screen Crack Protection Plan
Where to buy TessaB Protect
Comprehensive Accidental Damage Coverage
TessaB Protect covers the most common problems and more.
CHARGING PORT FAILURE
Frequently Asked Customer Questions
What does TessaB Protect Cover?
Protect your phone from accidental damage including cracked screens, liquid damage, charging port failure, microphone damage and more. Our plan also covers manufacturing defects and malfunctions if the manufacturer’s warranty has expired.
How much does a TessaB Protect plan cost?
It depends on the phone you’re protecting, but our plans typically save customers over 50% versus competitive providers.
How much is the deductible?
TessaB deductibles are low, either $25 or $50 depending on the phone model.
How do I file a claim?
First, file a claim on our site at tessabprotect.servify.tech or call toll-free at 1-833-313-3331. Once the clam is approved, we will refer you to a local repair service or send you a comparable replacement through the mail if repair is impossible.
When is customer service available?
24/7 to help you file a claim and get your phone fixed or replaced fast.
What happens if I change carriers?
You do nothing. TessaB Protect plans are connected to your phone, not your carrier.